Privacy Policy

PRIVACY POLICY

Your privacy is important to us. It is EMDR Chicago’s policy to respect your privacy regarding any information we may collect from you across our website, www.emdrchicago.com, and other sites we own and operate.

Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect information by fair and lawful means with your knowledge and consent, and we let you know why we’re collecting it and how it will be used.

Depending on how you interact with EMDR Chicago, we may collect:

  • Contact information (name, email address, phone number, mailing address)

  • Registration and purchase information (training selected, amounts paid, transaction details)

  • Continuing education information needed to issue CE/CEU certificates, when applicable (for example, profession, license type, license number, state, or other details required for reporting)

  • Communications you send us (emails, forms, support requests, feedback, evaluations)

  • Technical information (such as IP address, browser type, pages visited, and basic device information) to help us maintain site security and improve performance

How We Use Information

We use the information we collect to:

  • Provide, administer, and improve trainings, webinars, resources, and customer support

  • Process registrations and payments

  • Send training-related communications (confirmations, access details, updates, certificates, and follow-up materials)

  • Maintain continuing education documentation and records, including issuing completion certificates

  • Communicate about EMDR Chicago offerings, when you opt in, and allow you to opt out at any time

  • Protect EMDR Chicago, our participants, and our website from fraud, misuse, or unauthorized access

Cookies and Website Analytics

Our website may use cookies and similar technologies to support site functionality and to understand traffic and engagement. You can modify your browser settings to refuse cookies. If you disable cookies, some website features may not work as intended.

Payment Processing

Payments are processed through Squarespace payment processing. EMDR Chicago does not store full payment card information. Payment information is handled directly by Squarespace and its payment partners in accordance with their privacy and security practices.

Sharing of Personal Information

We do not sell your personal information. We do not share personally identifying information publicly.

We may share information only in limited circumstances, including:

  • With trusted service providers who help us operate our website and deliver services (such as website hosting, email communications, webinar platforms, and certificate delivery), only as needed to provide services

  • When required by law, court order, or legal process

  • To protect the rights, safety, and security of EMDR Chicago, our participants, or others

  • With your consent or at your direction

Data Retention

We retain personal information only for as long as necessary to provide services and meet legitimate business needs, including maintaining training records and CE/CEU documentation, resolving disputes, and complying with legal obligations.

Data Security

We take reasonable steps to protect information within commercially acceptable means to prevent loss, theft, and unauthorized access, disclosure, copying, use, or modification. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

External Links

Our website may link to external sites that are not operated by EMDR Chicago. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their privacy policies.

Your Choices and Rights

You are free to refuse our request for personal information, with the understanding that we may be unable to provide you with some services, including registration, training access, or CE/CEU certificates.

You may also:

  • Request access to or correction of your personal information

  • Request deletion of your personal information, subject to recordkeeping requirements for training and CE/CEU documentation

  • Opt out of marketing emails at any time by using the unsubscribe link (when provided) or by contacting us

Children’s Privacy

EMDR Chicago’s website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.

Contact Us

If you have any questions about how we handle user data and personal information, please contact:

Andy Gail, Business Manager
andy@gailconsultinggroup.com
314.749.1419

Effective date: March 1, 2026